Software Reviews by raymond820

The reviews and opinions below are posted by SnapFiles visitors. They do not necessarily reflect our opinion, and they are solely based upon the experience of individual users.

Auto Follow Up for Outlook Auto Follow Up for Outlook

Poor execution, poor support 1 stars
I thought this app would be a great little addition to my business. Send reminders to my clients, look professional, save me time, etc. Unfortunately, I've had to setup my reminders five times in eight months since every time my reminders come due, I get a notice telling me that this reminder no longer exists and asks me if I'd like to delete it. If I say NO, it continually loops back and asks me to delete it again-and-again until I have no choice but to delete it and start over with the setup again. What's worse, after going to the painstaking effort of setting these up again, after doing the latest update to the software, the last auto email reminder went to my client 40 times. When I complained to Tech Suppt about it, I guess they didn't like my negative review of their software because they didn't acknowledge my request for help. This app has wasted a good 15 hours of my time, minimum, and even though I have the latest updates, it still does not work properly. I never used it for auto follow-up, just to send reminders to my customers at various intervals. This software was a big waste of time for me and an exercise in frustration. I do not recommend this software. Price: Free Trial ($29.95)
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