The reviews and opinions below are posted by SnapFiles visitors. They do not necessarily reflect our opinion, and they are solely based upon the experience of individual users.
My sister is computer-retarded so I need to help her remotely with projects. We tried GoToMyPC for the trial period and it worked great, but we didn't want to spend the $15/month. I investigated alternatives and CrossLoop worked great too. The installation was error-free on both computers and the interface is simple for my sister. She just chooses to Share, calls me with her access code, I choose to Connect using her access code, then within a minute I can see her screen. The CrossLoop settings also allow you to change the image quality to Low for faster speeds, which I prefer. I've used it 5 times already with no errors. I'd recommend it to other computer techs that remotely support family or customers.