Software Reviews by maci_yvr

The reviews and opinions below are posted by SnapFiles visitors. They do not necessarily reflect our opinion, and they are solely based upon the experience of individual users.

Skype Skype

Poor call quality, atrocious customer service 1 stars
I've been trying to use SKYPE for a few months now. Initially, I had paid for skype out and was not credited for it. It is, however, impossible to obtain a response from "support". Since I needed the service (only VOIP service available in my area) and didn't want to wait any longer for a response from support, I paid for it again. After a few people responded in odd ways to my calls, I called myself on my cell phone, my home phone and my office phone. The sound quality on each message is VERY poor, with dropped sound, echo and inexplicably, every "s" sounds like "sh" - I don't have a lisp. Once again, back to "support", the only access to which is online submission of a problem. In my experience, I get better support from free software than I do from this service, which in the end was quite a bit more expensive than advertised (having paid for it twice). Price: Free
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