The reviews and opinions below are posted by SnapFiles visitors. They do not necessarily reflect our opinion, and they are solely based upon the experience of individual users.
The RSS product is a really cool tool for carrying out remote support. Once you get your port forwarding set up, the client simply executes a small downloadable or distributable module that connects them to you in a jiffy. The RSS people are very, very helpful, and whilst evaluating the product, they answered endless questions from me, all very quickly. They have a very fair pricing policy, that is based purely on the size of your company, not the number of technicians you employ. I looked at most of the products on the market of a similar nature, and this one wins hands down.
Price: Free Trial ($349.00)
advanced image scaling software
take and manage notes
update and install Windows drivers
Remote Desktop and Support Software
manage your iPod without iTunes
local and remote pc monitoring
backup your files and folders