Software Reviews by SummitupShaun

The reviews and opinions below are posted by SnapFiles visitors. They do not necessarily reflect our opinion, and they are solely based upon the experience of individual users.

DirectDVD 8 DirectDVD 8

Demo worked- real one didn't. support blows. 2 stars
I tried the demo, and it appeared to be a decent software DVD player with a great interface. I bought the pro version, and installing it removed the demo and installs the new, forcing a reboot. From that point on, I could never get it to play a single DVD for more than 10 seconds. Uninstalling and reinstalling didn't solve the problem - and installing it on 2 other machines with completely different configurations didn't solve the problem either. Convinced it was a bad build or just faulty software, I got in a 2 month + battle of emails with their tech support. They constantly came back with lame things to try - and repeatedly asking the same basic questions of me (what's the operating system, sound card, etc). I asked for my money back, but of course only got the same questions fed back to me. After hours of wasted time - I gave up. An absolutely terrible company, rotten customer service, and just plain buggy (albiet pretty) software. Buyer beware. Price: Free Trial ($39.00)
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