First, the software did not install correctly, with the biggest problem being refusal to make a duplicate key. Knowing having only one key was unwise, and its loss would mean being locked out of my computer, I uninstalled CompuSec. That's where the major problems began. Several apps no longer worked. And although a free product, I thought it best to contact CompuSec for advice. CompuSec insisted they were in no way at fault. They were nasty and rude, and demanded $10 "ransom" to receive any advice at all. I balked, but seeing little choice other than to pay their "ransom" to quickly get my PC back, I grudgingly agreed. (If their software could cause no problems, then why did they demand money to provide solutions?) CompuSec then refused to accept my money and stated they would not have me as a customer! Needless to say, that left me on my own. Luckily, I am fairly geekish. A week later, I finally have my system back. Caveat emptor!
The software developer responded to this review on Dec 21, 2005:
We are talking serious Security here. Who will make a duplicate key for that. I have no ideas, did you contact a correct person here, we do provide a online free support to any CompuSec users. We as a establish serious security provider will not demand a ransom to our CompuSec user.