5 stars22% 5
4 stars40% 9
3 stars0% 0
2 stars13% 3
1 star22% 5
Based on 22 reviews
Avg. user rating: 3 Based on 22 user reviews Post your own review

This is cheap 5 stars by FreewareForever Mar 07, 2012 (Read all my 2 reviews)
Skype is nice. Phone calls are cheap and free on some phone numbers. I am pretty happy about that. Broadband is not required. Be no snobs, boys. showShow review details
Service is great, client is not great. 1 stars by Tristan Sep 01, 2011 (Read all my 4 reviews)
Videoconferencing is great. I'm happy with the overall communications. Skype's client software is poorly designed. It lacks a suitable workflow, and is clunky. It lacks polish and finesse. In spite of several updates to the v5.x branch, the interface hasn't become any better. In fact, it went from being just annoying and unfriendly, to abusive and lacking etiquette. For example, Skype always wants to open its windows on start, rather than keeping to the systray, thus causing the user to have to manually hide the window. The best interface I've used is in Trillian Astra IM. It demonstrates a greater level of polish and improved workflow. The skinning is great - my favorite is the Avion Pro 5 skin. The newest beta of Trillian v5.1 build 8 has native Skype support, with texting and voice calling working. Video calling and sound event support should come soon hopefully. Skype needs to wipe out their current interface, and start over from scratch. This early-2000's interface style they insist on using doesn't cut it by today's standards. Out with the boring, and in with something that's modern, hip, and fun to use. showShow review details
It's good but... 4 stars by wildgoosespeeder Jun 04, 2011 (Read all my 52 reviews)
Skype is a good IM client but some things are done very stupidly. I'm used to the Windows Live Messenger interface or way of doing things and the default is to have the chat and buddy list all in one window. Usually I'm chatting with only one person so why do I need to see the buddy list while I chat? At least there is an option have the chat window break off of the buddy list. I'm not too fond of any sort of skinning so it's a good thing Skype has the option to use the Windows theme you are using. Automatic updates are a pain. I like my programs to alert me only when there is an update and I can install when I want but Skype installs updates for me. There is no way to change this setting and I remember Skype having this ability with previous versions. When I first install Skype I tell it to only install the IM client and not install Skype Toolbars. When the automatic update happens, it installs Skype with its default options and there is the toolbar I didn't want. Now I need to uninstall the toolbars which thankfully is a separate installation. Overall this is OK for the novice user but for me I would like to have options. showShow review details
Worst customer service of any company 1 stars by rr1984 Feb 25, 2011
Ugh. Skype's customer service is the worst of any company I've ever done business with. And if someone is about to chirp "free service," just hold on one second. I pay between 300 and 500 a month to run business telephony through Skype Manager. Maybe the product should work...? Don't even bother with their live chat. It's just poorly trained Philippinos selecting canned responses from a list. Most of the time they aren't even listening to you. Can I speak to a manager? Nope. After you waste an hour or two (because their response time is so slow and they are so stupid) on the chat they want to shuffle you over to their email "support." Email support is the same crummy waste of time extended over days or weeks. I almost forgot that a save button is grayed out and not functioning until I get an email response from Skype a week later instructing that does nothing to solve the problem. I could go on forever about the problems with Skype Manager. If the company had any sense they'd take opinions of heavy Skype users into account or at least offer semi-intelligent customer support. Hopefully Google or someone else will develop a platform not so riddled with bugs, and I'll be able to get away from Skype forever. showShow review details
Simple to use 4 stars by Sam_the_Man Nov 15, 2009 (Read all my 38 reviews)
For the most part, I've had good results with the software. Ive only lost connection once during a video chat. It's very easy to set up and make camera adjustments, etc. The sound and video came over well, with full screen viewing looking good. Give it a try. If you don't like it, don't gripe. Just take it off and move on. It's free. showShow review details
A real pleasure to use 4 stars by WareQi Aug 24, 2007 (Read all my 6 reviews)
I call clients in Europe and all over North and South America often. Skype has almost completely replaced landline usage on my end. I have not experienced any quality degradation or connection issues after a few years of use. My only suggestion is to allow the use of more than one Skype account on a single computer without having to switch users. It would be handy to have both work Skype and home Skype available on my main user account for either place (hint to 3rd party developers ;-). showShow review details
It's terrible since ebay purchased skype 1 stars by RichardWicks Aug 01, 2007
This used to be a wonderful little program and is still useful if you're doing computer to computer communication, but that's it. If you're a paying customer, it's nearly impossible to get support. Skype Forums are available, but it's a volunteer community and the people there have no ability to fix anything. Call quality to the PSTN (i.e. the regular phone network) varies drastically. For months, I had complaints from the people I was calling that I was inaudible. Skype never fixed the problem. I was on a T1 line BTW. It's fine still for computer to computer, but horrible for the PSTN. showShow review details
Can avoid if........ 2 stars by sunnymurano Jun 17, 2007 (Read all my 4 reviews)
I mainly use for cheap PC2Landline calls. Delays are 2-3 seconds on calls due to routing and I can say that the sound is inconsistent. Sometimes I had to call and hung up for 3-4 times before the other party can hear me! Can be improve but if u really needs a clear call, advise u better avoid this... showShow review details
Poor call quality, atrocious customer service 1 stars by maci_yvr Mar 28, 2007
I've been trying to use SKYPE for a few months now. Initially, I had paid for skype out and was not credited for it. It is, however, impossible to obtain a response from "support". Since I needed the service (only VOIP service available in my area) and didn't want to wait any longer for a response from support, I paid for it again. After a few people responded in odd ways to my calls, I called myself on my cell phone, my home phone and my office phone. The sound quality on each message is VERY poor, with dropped sound, echo and inexplicably, every "s" sounds like "sh" - I don't have a lisp. Once again, back to "support", the only access to which is online submission of a problem. In my experience, I get better support from free software than I do from this service, which in the end was quite a bit more expensive than advertised (having paid for it twice). showShow review details
The best comunication software 4 stars by alezjxxx Nov 15, 2006 (Read all my 2 reviews)
Nice interface and cool emoticons. Everything is cool and it certainly kicks all the others chat's as* in all the ways. The Cons is that they offer calls to South America extremely expensive. Like twice the price than with a normal phone card. showShow review details
Strange little 4 stars by maxshan Aug 17, 2006
Well, I think I started using Skype as a junior Beta Tester. Had to report all the bugs, waiting for updates and fixes... Not for me. So I got the final version of Skype (which I do not recommend for all people who want to overload the lines!)And here I am, still reporting bugs as an obsession for the good of mankind. (yeah, right!) The end! showShow review details
Variable voice! 2 stars by alnjk01 May 31, 2006 (Read all my 124 reviews)
Rather large footprint but moderate system resource usage. Pretty straightforward interface. Relatively easy to use. However voice quality is poor to good only. Stability while on a call is very intermittent. showShow review details
Very good voip 4 stars by Writayan May 27, 2006
Skype is a featured soft-phone that lets to call other skype users for free. However it can also call standard phones and receive calls from other phones, but it needs credit for this. It also lets conference-calls and chatting. It is also very user-friendly. showShow review details
Skype is the best 5 stars by JimmieBoy Mar 05, 2006
You will not go wrong by installing and using Skype.I call friends in Denmark, United Kingdom,India and central China. Amazingly CLEAR with no lost connections. I also use their "skype out service" and blown away with it's clarity. If you could ever imagine calling by way of undersea cable back in the 70's, now this...what are you waiting for? Get connected..no, I am not a Skype employee...just a very SATISFIED customer..jp showShow review details
Does exactly what it is supposed to 4 stars by Sianlover Dec 14, 2005 (Read all my 6 reviews)
Have never used any of the paid services on offer, but for talking to other Skype users this is great. Very easy to install and configure, and no problems in use. showShow review details
Great way 5 stars by rslacson Dec 06, 2005
Messengers can't log in because of problems but skype is always there for you. showShow review details
This program is truly amazing. 5 stars by tomcat Dec 06, 2005 (Read all my 16 reviews)
Well i will make this brief. I got sick of trying to talk on audio chat with msn messenger and trillian pro as they both sucked on my dial-up so i gave this a try. WOW, what more can i say. Nice gui, simple as apple pie and WORKS like a dream! If u dont get this then it is your loss. showShow review details
Why are some people griping about skype? 4 stars by RobertTrost Oct 18, 2005 (Read all my 7 reviews)
Some people are always asking about anything "What's BAD about it?". Other people always start by asking "What's GOOD about it?". I belong to the latter category. As SKYPE is continuously improving, its quality is getting better all the time. Third party plugins, such as Pamela (the free voicemail utility), are available and add to an already magnificent SKYPE experience. Personally, I'm quite enthusiastic about SKYPE. If you want to make totally free calls to fixed phone numbers in a large number of countries, then try the VoipBuster program. You can use VoipBuster along with SKYPE. The two programs complement each other and live comfortably in your System tray. Enjoy! showShow review details
Costs aren't as good value as you think 2 stars by lesley Oct 17, 2005 (Read all my 2 reviews)
Skype is all hype as far as I'm concerned. If you want to pc to pc chat to someone get Yahoo IM or anything else. If you opt in to the Skype Out plan here you'll find that a lot of calls cost less using a standard mobile phone or landline (depending on what offers your provider has enabled)!! All this chat for 1p a minute stuff is rubbish, you are charged vat on whatever you top up, then vat on top of the minimum call charge, it all adds up sharply. Skype are a rip-off in a big way. As for Customer Service..what Customer Service? It does NOT exist. If you really want to know how good Skype is why not log in to their forums and view just how many dis-satisfied customers they have. It's alarming! Don't say I didn't warn you! showShow review details
Good for free. awful for fee. 1 stars by ZenWarrior Sep 12, 2005 (Read all my 13 reviews)
I have had nothing but an entirely negative experience with Skype after paying for their fee-based services. Customer support is non-existent, even for paying customers. Trouble tickets go unanswered, and from my experience, do not even generate an automated response. Paying customers' problems vanish into a black hole somewhere. I'll use it for free, but I'll find another provider when I wish to pay. And, although they supposedly offer a full refund if service is unsatisfactory, my refund has yet to appear. Caveat emptor. showShow review details
We use it for work 4 stars by jcharth Aug 26, 2005 (Read all my 16 reviews)
It is a good instant messenger and great Internet telephone. Drives my personal firewall crazy and it uses 26 mb of ram, i would not recommend putting this program on your terminal server. We are now looking at Google talk. showShow review details
Excellent replacement for a phone 5 stars by zeeLaz Aug 05, 2005 (Read all my 20 reviews)
I remember using the first software to make phone calls over the net back in 1997, VocalTek, by an Israeli startup. They were the pioneers in this field of internet communications. It wasn't as smooth as Skype is today. Overall Skype is very good. I haven't tried other programs. What bothers me is that when somebody is calling, you easily might miss the call, unless your speakers are on and you see the screen. The alert is TOO small, tiny. To be more effective it should be something like 4x6 or to be able to change the size and the color. showShow review details
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